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Common Questions

Frequently asked questions.

What OneTwoSix does, where, and how a project actually runs.

What does OneTwoSix do?

OneTwoSix designs the brand identity and physical environments where brands come to life, bank branches, retail stores and forecourts, translating brand strategy into spaces customers actually walk into and trust.

What industries does OneTwoSix design for?

Primarily retail banking, quick-service restaurants and corporate head offices, with three decades of experience translating brand strategy into physical environments across each.

Where does OneTwoSix work?

OneTwoSix has completed projects across East Africa, West Africa, South Africa, Germany and the UAE, with new engagements now underway in Pakistan, Central Asia and wider Europe. All work is directed from offices in Zagreb and Johannesburg.

Who needs branded environment design?

Any brand with a physical space customers walk into, bank branches, retail stores, forecourts or head offices, benefits when that space matches the brand promise. It matters most for large branch networks, where consistency and trust have to hold at every single location.

Does OneTwoSix handle brand strategy as well as the physical space?

Either. OneTwoSix can run the full process end to end, from brand strategy through to the physical space, or take on a single stage on its own. Because our core focus is the physical environment, we're equally set up to build a brand strategy from the ground up, or take a client's existing, recently developed brand strategy and use it directly as the foundation for the space we design.

How does OneTwoSix keep branch design consistent across many locations when every site is different?

Through a design system rather than a one-off design, standardised architecture, materials, signage and supplier relationships that flex to fit each site's footprint and constraints. It's the same approach behind the UBA rollout across Nigeria and the NCBA network following the CBA–NIC merger.

How long does a branch rollout take?

The pilot site typically takes 5 to 11 months to complete, largely dependent on the client's internal clarity and approval processes. Once the design and supplier network are established, each subsequent branch rolls out in around 85% of that time, since the pilot has already resolved the major decisions.

How does OneTwoSix manage remote working in so many countries?

OneTwoSix works through relationships with local delivery partners in each market, most often businesses our clients already use or trust. That keeps implementation grounded in people who understand the site, the suppliers and the regulations on the ground, while OneTwoSix holds the design and brand standard consistent across all of them.

Who does all the specialised work?

OneTwoSix works with a curated network of area specialists, each chosen for deep expertise in a specific discipline or market, rather than a single in-house team stretched across every skill and geography. Every project is resourced by people who actually know that discipline and that region, while OneTwoSix holds the strategic and design thread across all of them.

Who founded OneTwoSix?

Nick Ristić, a B.Arch graduate of WITS with an MBA from Henley Business School, and a member of the Entrepreneurs' Organization since 2008.

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